Refund Policy

Last updated: 29 Mar 2026

1. General Policy

All payments made on this website are strictly non-refundable. No cancellation, refund, or reversal will normally be provided once payment is completed for digital courses, classes, bookings, or related services.

Exceptions may be considered only in cases of duplicate payment, proven technical charging error, or where purchased access/service is not provided due to our fault.

2. Demo Class / Booking Payments

Payments made for demo classes, consultations, reserved slots, class bookings, or related academic services are non-refundable. If required, we may choose to reschedule instead of refunding, at our sole discretion.

3. Digital Course Purchases

All digital course purchases are non-refundable. Once a course has been purchased, unlocked, or accessed, no refund will be issued under normal circumstances.

Refunds for digital courses may be considered only in exceptional situations such as duplicate payment, proven technical charging error, or failure to provide purchased access due to our fault.

4. Duplicate or Incorrect Payment

If you are charged more than once for the same order or there is an incorrect payment issue, please contact us with payment details, transaction reference and date of payment. After verification, only the excess or incorrect amount may be refunded.

5. Failed or Incomplete Access

If payment is successful but course access or purchased service is not provided within a reasonable time due to our technical issue, we may either provide access or process a refund/reversal as appropriate after verification.

6. Refund Processing

If a refund is exceptionally approved, it will generally be initiated through the original payment method or payment processor. Processing timelines depend on the payment method, processor and banking channel.

7. How to Request a Refund Review

If you believe your case falls within the limited exception categories, contact us with:

  • Your full name
  • Registered email or mobile number
  • Order/payment reference
  • Reason for refund request
  • Relevant screenshots or proof, if applicable

8. Chargebacks and Disputes

If a payment dispute or chargeback is raised through a payment provider or bank, access to purchased content or services may be suspended while the matter is reviewed.

9. Policy Changes

We reserve the right to update this Refund Policy at any time by posting the revised version on this page.